Custom Orders, Samples, and
Product Lines
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Can I place a custom
order?
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How do I
obtain a fabric swatch?
- Can
you make larger/smaller pillow sizes?
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Can I
provide my own fabric and/or materials for custom pillows?
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What
other items (besides pillows) do you offer?
- Do you
sell fabric by the yard?
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How do I contact you with questions?
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Do your pillows or pillow covers have zipper closures?
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Do you offer floor
pillows?
Wholesale and B&M
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Do you offer
wholesale purchasing to the trade?
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Do you have a brick
and mortar store?
Accounts and Newsletter
- What are the benefits of creating an account?
- What
if I forgot my log-in information?
-
What is Pillow Talk?
-
How do I subscribe /
unsubscribe?
- If I'm
subscribed to the newsletter, does this mean I have an account?
Order Processing &
Shipping
- How
long do you require to fulfill orders?
- When
can I expect my order?
- How
do I track my order?
Maintenance
-
How do I
clean and maintain my pillows?
Regrettably, we are no longer able
to fulfill most custom orders. To inquire about a possible custom order please send
an email to customorders@puffypp.com.
Fabric swatches may be obtained here.
Yes, in most instances larger and smaller
pillows can be provided upon request. Please use our online web
form to inquire as to cost and availability.
Unfortunately we are no longer able to accept
custom orders.
At this time, Puffy Pillow Productions provides
decorative throw pillows with a sprinkling of other assorted home accessories
such as embroidered hand towels and pillowcases. We
are working to expand our product lines and may offer additional home decor
items in the future.
On occasion we may have extra yardage listed within
our fabric yardage category. The fabrics listed within this
category are the only fabrics we have available for resale purposes.
You may
phone, email, or
write us using our web
form. All contact information is located on our
Contact Us page. Please note: we do
not staff a full-time call response center. For quickest response please
use our web
form or send us an email.
Yes, most of our pillows/pillow covers have
invisible zipper closures. This will be noted within the product listing.
Please use our web form to inquire regarding availability,
pricing, and sizes.
Yes, we do offer wholesale purchasing to
select customers. We do require the completion of a wholesale ordering
form to verify eligibility. Please use
our web form to inquire about wholesale purchasing
from Puffy Pillow Productions.
Beyond the shops and boutiques that carry our
products, Puffy Pillow Productions does not have a brick and mortar
establishment.
An account with Puffy Pillow Productions offers
several benefits. Subscribed members enjoy
-
Permanent Cart - Any
products added to your online cart remain there until you remove them, or
check them out.
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Address Book - We can now
deliver your products to another address other than yours! This is perfect to
send birthday gifts direct to the birthday-person themselves.
-
Free Gift Services - During
checkout simply include card message and event type so that we may choose
appropriate wrappings.
-
Order History - View your
history of purchases that you have made with us.
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Products Reviews - Share
your opinions on products with our other customers.
Click
Here to create an account at Puffy Pillow Productions.
In the event your log-in information is lost, please
click
here and fill in the appropriate information.
Pillow Talk is Puffy Pillow Productions'
newsletter offering up-to-date information on our newest products, secret sales, special promotions, and more.
Each email sent contains an easy, automated way for you to cease receiving
email from us, or to change your expressed interests. If you wish to do this,
simply follow the instructions at the end of any email.
No, the newsletter subscription requires an
email address only. An account at Puffy Pillow Productions requires more
information. You may choose to participate in one or both, depending upon
your preferences.
How long do you require to
fulfill orders?
To ensure you receive a fresh, plump product,
all items are custom-created when ordered. This also allows us to offer
various size, style, color, and personalization options. All standard
orders are typically processed within 3-10 business days of payment received.
To ensure we can accommodate your needs, please notify us if you
have an order which demands priority processing prior to placing your
order.
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When can I expect my order?
To ensure you receive
a fresh, plump product, all items are custom-created when ordered. This
also allows us to offer various size, style, color, and personalization
options. All standard
orders are typically processed within 3-10 business days of payment received.
To ensure we can accommodate your needs, please notify us if you
have an order which demands priority processing prior to placing your
order.
Estimated transit
times are provided during checkout. During peak shipping times (such as holidays),
and in the event of natural disasters (we are located in Florida and experience
an active hurricane season), delivery times may take longer.
You will receive
either a Delivery Confirmation number (USPS) or Tracking information (USPS
Express/DHL) delivered to the e-mail address provided with payment and notated
within your account on puffypp.com. You may log into your account at any
time to view the current status of your order.
Back to Top
How do I track my order?
You will receive
either a Delivery Confirmation number (USPS) or Tracking information (USPS
Express/DHL) delivered to the e-mail address provided with payment and notated
within your account on puffypp.com. You may log into your account at any
time to view the current status of your order.
Back to Top
Throw pillows are the most low-maintenance element that can be
added to a room! They give color, form, texture, and style without needing much
in return. The best part? These decorative items can actually be thrown down
anywhere and instantly change a room! How many other decorative elements can you
literally toss around a room and still have one piece when you're done??
Puffy Pillow Productions wants to make sure your pillows last! Here are some
quick and easy tips for regular maintenance that will keep those pillows looking
fresh and new:
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For day to day soiling try using a damp cloth and blotting
(not rubbing) out dirt, stains, etc.
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Fluffing opposite sides of your pillow will keep it looking
puffy and full even after extended periods of use.
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For pillows that don't need to be dry-cleaned (selected
cottons only), use cold water and mild soap to wash them in a washing machine
on gentle cycle. Place them in the dryer on low with two tennis balls, dried
beans tied in an old sock or bean bags made for this purpose. HGTV says, this
keeps the pillow and its contents moving, which restores the original shape.
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Pillows that are made of drapery/upholstery fabrics, silks,
jacquards, polyester, or any other non-cotton material will require
dry-cleaning.
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Most Puffy Pillows have removable
covers (with invisible zipper closures) which slide off easily for cleaning
purposes.
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