Custom Orders, Samples, and
Product Lines
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Can I place a custom
order?
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How do I
obtain a fabric swatch?
- Can
you make larger/smaller pillow sizes?
-
Can I
provide my own fabric and/or materials for custom pillows?
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What
other items (besides pillows) do you offer?
- Do you
sell fabric by the yard?
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How do I contact you with questions?
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Do your pillow covers have zipper closures?
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Do you offer floor
pillows?
Wholesale and B&M
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Do you offer
wholesale purchasing to the trade?
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Do you offer
drop-shipping?
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Do you have a brick
and mortar store?
Accounts
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What are the benefits of creating an account?
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What
if I forgot my log-in information?
Order Processing &
Shipping
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How
long do you require to fulfill orders?
-
When
can I expect my order?
-
How
do I track my order?
Maintenance
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How do I
clean and maintain my pillows?
Regrettably, we are no longer able
to fulfill custom orders.
Fabric swatches may be obtained here.
Most of our pillow fabrics are pre-cut to
14-inch and 16-inch sizes. For this reason, pillow covers are only available in
those sizes listed on our website.
Unfortunately we are no longer able to accept
custom orders.
At this time, Puffy Pillow Productions provides
decorative throw pillow covers. We
are working to expand our product lines and may offer additional home decor
items in the future.
Sorry, we no longer stock fabric yardage for
resale purposes.
You may
email or
write us using our web
form. All contact information is located on our
Contact Us page.
Yes, all of our pillow covers have invisible
zipper closures.
No, we do not offer floor pillow covers.
Yes, we do offer wholesale purchasing to
select merchants. We do require the completion of our online registration
form to verify eligibility.
Please visit our wholesale site for more information.
Regrettably, we no longer offer drop-shipping.
Beyond the shops and boutiques that carry our
products, Puffy Pillow Productions does not have a brick and mortar
establishment.
An account with Puffy Pillow Productions offers
several benefits. Subscribed members enjoy
-
Permanent Cart - Any
products added to your online cart remain there until they are purchased, you remove them, or
check them out.
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Address Book - We can now
deliver your products to another address other than yours! This is perfect to
send birthday gifts direct to the birthday-person themselves.
-
Order History - View your
history of purchases that you have made with us.
Click
Here to create an account at Puffy Pillow Productions.
In the event your log-in information is lost, please
click
here and fill in the appropriate information.
How long do you require to
fulfill orders?
All standard
orders are typically processed within 3-10 business days of payment received.
To ensure we can accommodate your needs, please notify us if you
have an order which demands priority processing prior to placing your
order.
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When can I expect my order?
All standard
orders are typically processed within 3-10 business days of payment received.
During peak shipping times (such as holidays), and in the event of natural
disasters,
delivery times may take longer. To ensure we can accommodate your needs, please notify us if you
have an order which demands priority processing prior to placing your
order.
You will receive
a delivery confirmation number (USPS First Class or Priority) or tracking number
(USPS Express) delivered to the e-mail address provided with payment and notated
within your account on puffypp.com. A delivery confirmation is not a tracking
number - it provides proof of delivery only. USPS provides tracking
numbers for Express mail shipments only. You may
log into your account at any
time to view the current status of your order.
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How do I track my order?
You will receive
a Delivery Confirmation number (USPS) delivered to the e-mail address provided with payment and notated
within your account on puffypp.com. A delivery confirmation is not a tracking
number - it provides proof of delivery only. USPS provides tracking
numbers for Express mail shipments only. You may log into your account at any
time to view the current status of your order.
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Throw pillows are the most low-maintenance element that can be
added to a room! They give color, form, texture, and style without needing much
in return. The best part? These decorative items can actually be thrown down
anywhere and instantly change a room! How many other decorative elements can you
literally toss around a room and still have one piece when you're done??
Puffy Pillow Productions wants to make sure your pillows last! Here are some
quick and easy tips for regular maintenance that will keep those pillows looking
fresh and new:
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For day to day soiling try using a damp cloth and blotting
(not rubbing) out dirt, stains, etc.
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Fluffing opposite sides of your pillow will keep it looking
puffy and full even after extended periods of use.
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For pillows that don't need to be dry-cleaned (selected
cottons only), use cold water and mild soap to wash them in a washing machine
on gentle cycle. Place them in the dryer on low with two tennis balls, dried
beans tied in an old sock or bean bags made for this purpose. HGTV says, this
keeps the pillow and its contents moving, which restores the original shape.
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Pillows that are made of drapery/upholstery fabrics, silks,
jacquards, polyester, or any other non-cotton material will require
dry-cleaning.
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Puffy Pillow covers have invisible zipper closures which
allow easy cover removal for cleaning
purposes.
